HMSA's Online Care For Physicians

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  • Overview
  • Take a Tour
  • Online Care in the Press
  • FAQs
  • Get Ready for Online Care
  • Experience Online Care
    • Sneak Peek
    • Finding the Right Doctor
    • Having a Conversation
    • How to Use Online Care
    • How Do I...?
  • Who Uses Online Care?
Home Experience Online Care How Do I…?

How Do I...?

Have questions about how HMSA's Online Care works? Click on one of the questions below to learn more about what Online Care can do for you:

  1. How Do I Enroll in HMSA’s Online Care?
  2. How Do I Add Health History Information?
  3. How Do I Connect with My HealthVault Record?
  4. How Do I Use My Agenda?
  5. How Do I Use My Waiting Room?
  6. How Do I Schedule an Appointment?
  7. What Should I Expect Before Starting a Conversation?
  8. What Do I Do if My Conversation Request is Declined?
  9. How Do I Enable My Webcam and Microphone?
  10. How Do I Add a Phone Connection to My Conversation?
  11. How Do I Review Previous Conversation Reports?
  12. How Do I Save or Export Conversation Reports?
  13. How Can I Keep My Doctor Informed about Care I Receive Online?
  14. How Do I Send Secure Messages to My Providers?
  15. How Do I View My Billing History?
  16. How Do I Review or Change My Account Information?
  17. How Can I Use Online Care Over the Phone?
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