Introducing HMSA's Online Care

Overview

With HMSA’s Online Care, you can speak with physicians and other health care specialists immediately, online or by phone. Online Care is convenient and easy to use, and conversations are secure, private, and affordable. Online Care is there when you need it and is accessible to all Hawaii residents - not just HMSA members.

For those times when you want to speak with a provider without delay, HMSA’s Online Care gives you instant access to general practitioners and specialists. You can get the answers you need without an appointment from the comfort and privacy of your home. No traffic. No appointment required. No hassle.

Providers can review your patient information, discuss your condition, answer questions, and prescribe medication as appropriate. After each session, you can forward notes from the conversation to your providers and keep an online record for your reference. All of the online physicians and specialists are part of HMSA’s provider network, so you are guaranteed exceptional care from qualified, local providers.

This service is especially valuable when you need an immediate answer to a pressing concern, are too busy to go to a provider’s office, are worried and want peace of mind, are uninsured or underinsured, or live in a rural area, to name a few.

HMSA is all about choices for a healthier Hawaii. That’s why we are excited to be the first health plan in the nation to offer this innovative health care option.

Why wait to get the care you need? HMSA’s Online Care … There when you need it.

Online Care: The Industry Perspective

ARTICLES & RESOURCES